Privacy
Privacy Policy
Effective Date: September 1, 2026
Website: ezpillcup.com
1. Overview
This Privacy Policy describes how [Oralflo Technologies, LLC] ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from [ezpillcup.com] (the "Site"). Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you.
2. Information We Collect
When you visit the Site, interact with us, or make a purchase, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
|
Information Category |
Examples & Details |
Purpose of Collection |
|
Order Information |
Name, billing address, shipping address, payment information (credit card numbers), email address, and phone number. |
To fulfill orders, process payments, arrange shipping, provide order confirmations, and communicate with you. |
|
Account & Registration |
Name, login credentials, order history, and saved preferences. |
To maintain user accounts, facilitate checkout, and provide customer support. |
|
Device & Usage Information |
IP address, browser type, time zone, cookies, log files, search terms, and how you interact with the Site. |
To load the Site accurately for you, optimize store performance, and perform analytics on store usage. |
|
Communications & Feedback |
Customer service inquiries, feedback submissions, and email communication records. |
To respond to inquiries, assist with support requests, and improve our services. |
3. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Offering products for sale, processing payment transactions, shipping and fulfillment of orders, and keeping you updated on order status.
- Providing customer service and communicating with you regarding your inquiries or account updates.
- Screening orders for potential risk or fraud.
- Providing targeted updates, promotional offers, or marketing communications (subject to your communication preferences and opt-out rights).
4. Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- Payment Processors & Shipping Carriers: We share payment details and shipping addresses with third-party gateways (e.g., Shopify Payments, PayPal) and logistics partners to process orders.
- Legal & Compliance Requirements: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our legal rights.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to power our store, remember your preferences, and run analytics to better understand user interactions.
- Essential Cookies: Necessary for the functioning of the store, allowing you to navigate the site and use features like the shopping cart.
- Analytics & Performance Cookies: Help us measure visitor interactions and improve site performance.
You can control and manage cookies through your browser settings. However, removing or blocking cookies may negatively impact your user experience and parts of our Site may no longer be fully accessible.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information. We retain data to fulfill accounting, tax, legal, and operational obligations.
7. Security
We maintain appropriate physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, or disclosure. All transaction and payment data transmitted through our store is encrypted using Secure Sockets Layer (SSL) technology through Shopify's platform infrastructure.
8. Your Rights & Choices
Depending on your jurisdiction (such as residents of certain U.S. states), you may have the right to access, correct, or request deletion of the personal information we hold about you. You may also opt out of marketing emails at any time by clicking the "Unsubscribe" link in the footer of our emails.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Effective Date."
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details provided below:
Oralflo Technologies, LLC
Email: info@ezpillcup.com
Mailing Address: P.O. Box 222, Dept. 1 SH, Raritan, New Jersey, 08869